? Responsible for managing and coordinating all activities related to the PTPTN student loan programme.
? Ensuring accurate processing of loan applications, disbursements, compliance with PTPTN guidelines, and supporting students in securing financial assistance.
? Plays a key advisory role, guiding students and parents through the PTPTN process and collaborating closely with PTPTN officers and internal departments.
? Assist in library management
Key Responsibilities- Financial Aid
1. To administer and manage PTPTN loan applications, including registration, verification, submission, and follow-ups.
2. To advise and assist students and parents on PTPTN and or any financial aid organisation; eligibility, application process, repayment responsibilities, and deadlines.
3. To conduct regular PTPTN and or any financial aid organisation; briefings and onboarding sessions for new students.
4. To assist and liaise with PTPTN and or any financial aid organisation; representatives and ensure timely reporting and submission of required data, including academic results, enrollment status, and disbursement schedules.
5. To monitor and verify student loan disbursements and ensure accurate updating of financial records.
6. To maintain up-to-date knowledge on PTPTN and or any financial aid organisation; policies, changes in guidelines, and system updates.
7. To assist to resolve student issues or discrepancies regarding loan status, repayments, or suspensions with tact and confidentiality.
8. To work with IT or student records departments to ensure the accuracy of student data used for PTPTN and or any financial aid organisation; for records and reports
9. To assist and prepare monthly and ad hoc reports on PTPTN and or any financial aid organisation; statistics and disbursement performance.
10. To provide advice to students and parents on loans and scholarship queries.
11. To assist and develop and update procedures, deadlines, scheduling and advertisement of available loans and scholarships.
12. To maintain student academic records to sponsors, communicate with internal and external customers and providing administrative support to the Student Services Manager.
Job Types: Full-time, Fresh graduate
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
Free parking
Maternity leave
Work Location: In person
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