Proficient in both English & Bahasa Malaysia required for this role (Read, speak and type)
Have no issue to work on 9am - 6pm (Monday - Friday)
Able to start working on 18 September 2024
Have no issue to be fully work based at Petaling Jaya, Selangor Office
Tanggungjawab
Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
To exceed customer\'s expectation in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements SLA.
Provide customer support for problems and questions of the life insurance policy.
Provide assistance of the Claims Processing Service.
Provide guideline to submit Policy Servicing Request.
Manfaat
Monthly Salary: RM2,000 Basic Salary + Up to RM400 KPI Allowance
EPF and SOCSO
12 days Annual Leave & 14 days Medical Leave
FREE Shuttle Service (Subang Jaya Komuter 7.45am - 10.15pm and Ara Damansara LRT 8.15am - 9.30pm)
Career Advancement Program
NO Night Shifts
Regular working hours
Well established Cafeteria with variety of food choices
Facilities: Pool + Gym + Rest & Relax Zone
One month paid training provided
KemahiranEnglish-Malay bilingual proficiency Customer service Interpersonal skillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
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