Job Description

Regular Working Hours| RM 3000 Basic Mandarin-English Speaking Customer Service Assistant in Digital Photographic Industry @Pj (Fresh Graduates Are Welcomed)

MYR3,000 - MYR3,800 Per Month

Full Time

Petaling Jaya, Selangor

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Posted an hour ago \xe2\x80\xa2 Closing 11 Sep 2023

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Requirements

• Required at least a qualification of SPM or above
• Proficient in Mandarin and English is a must
• Have no issue to be based in office located at Ara Damansara, Petaling Jaya
• Able to join on the following date : 23 August 2023
• Able to multitask on a regular basis
• Able to handle customer\'s and solve their enquiries in a professional manner.

• Able to handle inbound and outbound calls in a timely manner
• Listen and solve customer\'s enquiries or complaints in a professional manner
• Perform any administrative tasks requires by supervisor
• Able to transfer incoming calls relating to the relevant department correctly
• Ensure all SLA are being met appropriately
• Ensure the end-to-end experience for all customers at a high level of customer satisfaction.

• Salary: RM 3000 Basic + up to RM 200 KPI allowance + OT allowance
• Regular working hours: Shifts between 8.30am to 7pm on Monday to Friday, 9am to 1pm on Saturday.
• 2 days off days with Sunday being constant off day and one rotational off day between Mon - Sat.
• EPF + SOCSO, 12 days Annual Leaves and 14 days Medical Leaves
• 1 month paid training
• Free Shuttle Van Service to and from LRT station
• Located nearby to LRT Station Ara Damansara (5 to 10 minutes walking distance)

• Training Provided
• Allowance Provided
• 5 Working Days

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