Job Description

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Job Details
Relationship Manager, Priority Banking

Requisition Number: 41176
Job Location: Kuala Lumpur, MYS
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 03/12/2025
Posting End Date:
:
Job Summary
As a Priority Relationship Manager, you will cultivate and strengthen connections with high-profile clients to fuel business growth and achieve the bank's strategic objectives. You will deliver outstanding customer service by offering tailored financial solutions while ensuring compliance with operational risk and regulatory standards.
About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves over 11 million clients in fast-growing markets. Our clients range from Mass Retail to Affluent, including high-net-worth clients via Private Bank. We use digital channels with a human touch to offer deposits, payments, financing, wealth management, and personalised advice. We also support small business banking needs.
Key Responsibilities

• Acquiring and retaining a portfolio of priority clients.
• Organised, follow-up leads, complete and record appointments, close customer requests
• Support our clients to meet their financial needs, as they progress through their career and life-stages.
• Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
• Keep abreast of market trends, new product offerings and the latest campaigns.

Skills and Experience

• Comprehensive banking knowledge
• Excellent communication, interpersonal and relationship building skills.
• Ability to learn new products and services quickly.
• Market awareness and benchmarking
• Work in a flexible and agile way.
• Courageous, creative, responsive, and trustworthy.
• Enjoys being in a team, engaging with co-workers.
• Motivated self-starter, identifying opportunities.
• Maintains a high standard of personal conduct and lives our valued behaviours.
• Minimum of Three (3) years of proven and progressive wealth sales experience or equivalent.
• Strong understanding of financial planning fundamentals
• Possess the required licenses ie. PCE, CEILI, FIMM, TBE & IPPC

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Information at a Glance
Standard Chartered 2025. All rights reserved.
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