Job Description

WFH Marketing Coordinator (with On-Site Customer Support)

Location:

Iskandar Puteri, Johor, Malaysia

Work Schedule:

This is a

part-time hybrid role

with one

work-from-home weekday

and a required

on-site half-day every Saturday morning.

1 weekday - Remote (Marketing Coordinator)

Saturday (Half Day) - On-Site in Iskandar Puteri (Customer Support)

Approx. 15 hours per week

(hours may be extended in the future based on performance and business needs)

Salary:

RM 20/hour

Make an Impact with a Role That Blends Strategy and Service

We're hiring a

Marketing Coordinator

who's ready for more than just social posts and spreadsheets.

This unique role combines

strategic marketing execution

with

on-site customer connection

, giving you a 360 view of how a purpose-driven swim school grows, serves, and builds trust in the community.

We're a growing, multicultural

swim school based in Singapore

, delivering swim programs to schools and families in

Iskandar Puteri

. Our mission is to help kids become stronger, safer, and more confident in the water -- and this role lets you be part of that impact both online and in person.

Why This Role is Different

You'll spend one of your weekdays as a

remote marketing coordinator

, managing our digital presence, communications, and campaigns.

On

Saturday mornings

, you'll step into a

client-facing role on-site

, welcoming families, supporting instructors, and ensuring smooth operations.

This role is ideal for someone who's organized, people-oriented, and enjoys blending creative marketing work with meaningful in-person engagement.

Why You'll Love This Role

Impact

- Contribute to kids' growth and confidence through your everyday support.

Balance

- Enjoy a flexible remote workweek with energizing in-person engagement.

Team Vibe

- Join a passionate, multicultural team that values clarity, warmth, and purpose.

Growth

- Learn every part of the business, from behind the scenes to front-line service.

What You'll Do

Weekday (Remote) - Marketing Coordination

Your duties will include (but are not limited to) the following:

Support the Managers and team in developing and executing marketing strategies aligned with business goals. Plan and assist in rollouts for new sites, programs, events, and campaigns. Manage the company's brand image and consistency across all marketing materials and channels. Oversee social media presence and create engaging content for online platforms and newsletters. Conduct market research and analyze customer insights to guide marketing initiatives. Coordinate with external partners, vendors, and event organizers as needed. Track and report on marketing and event performance.

Saturday (On-Site) - Client Support

Welcome and assist families during swim sessions. Handle walk-in queries, rescheduling, or general customer support. Coordinate with coaches for class setup and smooth session flow. Capture client insights and feedback for improvement. Represent our brand with professionalism and warmth.

What We're Looking For

Experience & Skills

2-3 years of experience in marketing coordination, admin, or customer support. Fluent in English - written and spoken. Confident handling communication via phone, WhatsApp, and email. Tech-savvy -- experienced with Google Workspace, Canva, and social media tools. Strong organizational and time management skills. Able to work independently and handle both online and in-person tasks. Excellent interpersonal skills and a professional manner. Must have a reliable laptop/computer, high-speed internet, and headset. Based in or willing to travel to

Iskandar Puteri every Saturday.

Ideal Candidate Profile

Proactive, creative, and dependable with strong attention to detail. Communicates clearly and professionally, both online and in person. Emotionally intelligent, trustworthy, and discreet with confidential information. Positive, energizing, and adaptable in dynamic environments. Confident in both marketing and customer-facing work, balancing strategy and service. Tech-savvy, organized, and takes pride in delivering meaningful, high-quality work -- both behind the scenes and with people.

Cares deeply about doing meaningful work, not just checking boxes.

Ready to Apply?

If you're looking for a meaningful part-time role where your creativity and people skills make a real impact, we'd love to hear from you.

Job Type: Full-time

Pay: RM20.00 per hour

Benefits:

Opportunities for promotion Professional development Work from home
Work Location: Hybrid remote in Johor Bahru