Our third-party due diligence (VANTAGE) team assess our clients' current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven. The Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our Clients protect their integrity and reputation. S/he will also support the Regional Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner.
The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, and has excellent communication, writing and interpersonal skills.
Role tasks and responsibilities
Project management of third-party due diligence
Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients' specifications
Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration
Regional research initiatives
Assist Regional Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
Provide continual training and cascade updates to the VANTAGE methodology and approach
Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
Interact regularly with other Managers to provide support and feedback on VANTAGE work
Participate in discussions with other Managers to provide insight on potential service/product improvement
Support the Regional Research Manager in recruiting new researchers
Requirements
Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
Experience in managing projects, especially where the project team is spread across several locations
Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
Experience influencing people across an organization, especially without direct reporting lines
* Proven ability to meet project deadlines
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