Reservation Coordinator
Perai, Pulau Pinang, Malaysia
Job Description
- Preferably those with some exposure in service industry and customer service
- Good command in written and spoken English & Bahasa Malaysia
- Chinese Language skill is an advantage
- Able to maintain & strengthen the relationship with customers
- Good teamwork spirit, pro-active, independent & passionate with assigned job
- Willing to work long hours when required
- Computer literate
- Reporting directly to the Assistant Reservations Manager / Front Office Manager
- Process all reservation requests from customers.
- Provide clerical support to Front desk staff
- Change or cancel reservations at the request of customers in line with hotel policy.
- Receive reservation orders through phone, email or live chat
- Responsible to ensure that all information relating to a reservation is keyed correctly into OPERA and is of the highest quality, and errors are kept to an absolute minimum.
- Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts. \xef\x82\xb7 Manage a
- KWSP
- SOCSO
- EIS
- Medical claim included
- Annual and medical leave shall be in accordance with the prevailing Labour Law
- Annual Leave
- Allowance Provided
- Overtime Pay
- EPF / SOCSO / PCB
- Medical and Hospitalisation Leave
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Job Detail
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Job IdJD1042657
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPerai, Pulau Pinang, Malaysia
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EducationNot mentioned