Job Description

The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel and Residences Kuala Lumpur is located in the thriving business and financial district Golden Triangle neighbourhood. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city\xe2\x80\x99s dramatic skyline and a vibrant hub for both business and leisure travellers, Four Seasons Hotel Kuala Lumpur is conveniently located in close proximity to the city\xe2\x80\x99s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a \xe2\x80\x9ccity within a city,\xe2\x80\x9d the KLCC will offer designer shopping, fine dining, and the best of the city\xe2\x80\x99s electric nightlife. The Hotel is also overlooking the KLCC Park and is directly connected to the esplanade, allowing guests to take full advantage of the Park\xe2\x80\x99s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.

An exciting addition to Kuala Lumpur\xe2\x80\x99s culinary scene, the Hotel is home to several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.

The Hotel is offering an executive lounge for business travellers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur\xe2\x80\x99s endless skyline. Lush landscaping around the rooftop pool and terrace has created an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur is offering both international and regional travellers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world\xe2\x80\x99s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Bellman (Residences)

As a Bellman (Residences) at the Four Seasons Private Residences Kuala Lumpur, you would be responsible for assisting homeowners and residents with luggage, shopping and any other requests throughout the day, making necessary deliveries to and pick-ups from the Private Residences. Work authorization for Malaysia is required to join our team.

In this role, you will:

• Greet residents and assist them with a variety of requests.
• Deliver luggage, shopping and other items as requested to the residences, and assist with picks up from residences upon request, moving the items to storage, the parking garage or the Front Drive.
• Maintain proper records of deliveries and pick-ups.
• Handle all resident interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Cover the reception/concierge desks on the Ground Floor and Sky Lobby as needed, assisting the concierge whenever possible.
• Resolve resident complaints, assist residents in all inquiries in connection with residential or hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Greet all guest passing through lobby and offers them assistance.
• Work harmoniously and professionally with co-workers and supervisors.
• Perform shoeshine service; picking up shoes from residence, cleaning and polishing them and returning them to the residence, communicating any charges applicable to the residence concierge.
• Perform errands for residents and the hotel that may require local travel off of the hotel property.

Preferred Qualifications and Skills

We are looking for individuals who have a solid knowledge of the location, are hands on and have strong business acumen, good communication skills, strong commitment to service and are able to evidence professionalism and adaptability. Applicants are required to have two years\xe2\x80\x99 experience in a related position as a bellman or doorman. Candidates are required to be fluent in command of English (written, spoken and reading) whilst knowledge of foreign languages is advantageous. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

Visa sponsorship is not available for the role. Only successful candidates will be contacted.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine\xe2\x80\x99s 100 Best Companies to work for since 1998.

What to expect: You will\xe2\x80\xa6\xe2\x80\xa6

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Four Seasons Hotels