Ensure the cafe operates efficiently, including opening and closing the store according to scheduled hours.
Monitor stock levels of raw materials.
Manage team needs, including scheduling shifts and ensuring staff adhere to established standards.
Customer Service
Ensure customers receive friendly and prompt service. If any issues or complaints arise, the cafe supervisor will resolve them professionally.
Create a pleasant customer experience, managing interactions and communication with customers.
Financial and Payment Management
Manage daily cash flow, including ensuring accurate customer payments and proper transaction recording.
May be responsible for handling cash, controlling charges, and managing credit card payments.
Monitor sales and set daily or monthly targets to ensure the store meets desired outcomes.
Maintenance and Cleanliness
Ensure the cafe's cleanliness-including the kitchen, dining area, restrooms, and coffee preparation area-is always well-maintained and organized.
Oversee the maintenance of equipment, such as kitchen appliances, to ensure they are functioning properly.
Ensure staff clean equipment and workstations after each shift.
Inventory Management
Monitor and control stock of raw materials such as coffee beans, milk, food items, and cafe equipment to prevent shortages.
Order supplies when needed and ensure all stock is stored properly.
Time and Priority Management
Ensure daily tasks are completed promptly and in accordance with operational needs.
Manage pressure during busy periods (e.g., morning rush) in an organized and efficient manner.
Quality Monitoring
Ensure the quality of food and beverages is consistent and meets the cafe's standards.
Evaluate and make suggestions to improve the existing menu or services.
Support Role for Other Branches
Be prepared to assist and be deployed to other branches when needed to ensure smooth operations.
Restaurant Crew (Kitchen) Maintaining Kitchen
Cleanliness Clean the kitchen, work surfaces, cooking equipment, and storage areas.
Ensure all tools such as knives, pots, pans, and utensils are cleaned after use.
Preparing Cooking Ingredients
Assist in preparing raw ingredients, such as chopping vegetables, washing produce, or prepping basic cooking elements (e.g., peeling onions, mincing meat).
Managing Stock and Storage
Assist in managing raw material inventory, organizing items properly and storing them correctly to maintain freshness.
Help identify low-stock items and notify for restocking.
Assisting at Food Preparation Stations Depending on needs, kitchen crew may be responsible for preparing dishes at assigned stations, such as the salad station, grill, or fryer.
Plating Dishes Help in plating meals as directed by the Chef or Assistant Chef, ensuring each dish is presented attractively and prepared on time.
Waste Disposal and Food Waste Management Regularly dispose of kitchen waste, manage food scraps, and ensure all waste is handled according to hygiene regulations.
Preparing Cooking Equipment Retrieve and prepare necessary cooking tools such as pans, pots, blenders, and other cooking utensils.
Food Safety and Hygiene
Ensure food safety practices are followed, such as managing food temperatures, handwashing, and complying with food safety regulations.
Preparing Meals According to Instructions
Follow directions from the Chef or Assistant Chef in preparing specific dishes, ensuring food is cooked to required specifications.
Team Collaboration in the Kitchen Work collaboratively with other kitchen staff to ensure smooth operations and timely preparation of meals. dont make IT bold, all same small
Manfaat
Annual Leave
Medical and Hospitalisation Leave
EPF/SOCSO
Company Trip
Attendance Allowance
Training
Maternity Leave
Paternity Leave
Staff Reward
Manfaat tambahan
Staff Meal
Training Provided
EPF / SOCSO / PCB
Medical Insurance
Annual Leave
Allowance Provided
Company Trip
Kemahiran Food & Beverage Management Quality Control Customer Service Menu Planning Inventory Management Culinary Arts Team Leadership Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.