Job Description

JOB DESCRIPTION :

Customer Service

Greet and serve customers politely and efficiently. Take orders accurately (dine-in & takeaway). Handle payments and operate the POS system. Attend to customer requests and resolve minor complaints.

Food & Beverage Preparation

Prepare food and beverage according to SOP. Assist kitchen team in food plating and portioning (if assigned). Maintain product quality and consistency.

Outlet Cleanliness

Clean tables, floor, and working areas before, during, and after shifts. Ensure hygiene and sanitation standards are always met.

Team Support

Cooperate with team members to ensure smooth outlet operation. Follow instructions from supervisor/manager promptly. Help with restocking, setup, and end-of-day closing tasks.

Compliance

Follow all company SOPs including grooming, hygiene, and safety. Adhere to outlet rules, shift schedule, and attendance requirements.

JOB REQUIREMENT :

Education:

Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.

Experience:

No experience required - training will be provided. Experience in cafe/restaurant/F&B service is an added advantage.

Skills Required:

Able to communicate well in Bahasa Melayu or English Friendly, responsible, and customer-oriented Able to work in a team and under minimal supervision Willing to learn and follow SOP

Others

Willing to work

shifts, weekends, and public holidays

Physically fit

and able to stand for long hours Punctual and committed to assigned schedule Willing to be

transferred/placed

at any outlet if needed

BENEFITS :

Basic salary range from

RM1,700

based on experience. Performance incentive Medical outpatient include dental

RM800

per year Group insurance

WORKING HOUR :

45 hours on six-day work week basis

. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company's operational policies.

WORK LOCATION :

OldTown White Coffee (No.G56, AEON Ipoh Station 18 Shopping Centre, 31650 Ipoh, Perak)

Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

Health insurance
Application Question(s):

What is your expected salary ? When you can start to work ?
Work Location: In person