Job Description

Faculty/Department: UCSI Hotels Sdn Bhd

Campus: Kuala Lumpur

Responsibilities

• Manage the F&B outlet in terms of revenue and profit.
• Monitor selling status of items sales and best-selling.
• To work on strategies to upsell and market the outlet. Promotional ideas to be discussed with the team and Assistant F&B Manager.
• Manage the 2 shifts and to be aware of available items that are perishable and to create impromptu sales - to work within the spending power of customers.
• To ensure that items are available as advertised.
• Wear proper uniform at all times and follow grooming standards. Portray courteous and approachable personality.
• Manage the cleanliness and hygiene of the F&B outlet.
• Resolve guest problems immediately, efficiently and courteously.
• Perform other related duties as required by the management of the company such as service and to assist at the Hatton, Hua Yi Yuan and also Catering Services - working hand in hand with Assistant F&B Manager.
• To work closely with NCR (Travel Agent) and other local operators for guests.
• To assist with the Administrative tasks as instructed by Assistant F&B Manager.
• To go on Sales Calls with Sales & Marketing Personnel.
• To be present at extended hours, to stand in for shifts and special events.
• To work closely with Front Office and Housekeeping and to ensure that standards are maintained, if not raised.
• To oversee the cleanliness & manage of other F&B outlets while supporting the F&B Supervisor.
• To assist with the budget and forecasting of restaurant business

Requirements

• At least an SPM qualification.
• Must present a positive and professional attitude at all times.
• Able to work under pressure and meet deadlines, possess a mature attitude and a good team player
• Ability to communicate/speak in Chinese/local dialects is preferred

Deadline: 31 May 2023 | Last Update: 27 Mar 2023

Want to know more? Contact us today to find out more.

About UCSI

Admissions

Life @ UCSI

Others

\xc2\xa9 Copyright 2021. UCSI Education Sdn. Bhd. [198901008177 (185479-U)]. All rights reserved. A member of

UCSI University