Minimum of 3-4 years of experience in Food & Beverage industry.
Fluent in spoken and written in English and Mandarin (in order to attend to English and Mandarin speaking guests' needs and complaints promptly and politely.)
Excellent communication & interpersonal skills; able to build lasting relationships with guests.
Basic competency in Microsoft Office (Word, Excel and Powerpoint)
Possess good initiative and leadership skills.
Tanggungjawab
Ensure guests' needs and expectations are met by providing an efficient and professional service.
Lead by example by demonstrating exemplary professionalism.
Attend to guests' needs and complaints promptly and politely.
Resolve all potential service failure issues.
Perform duties in the best interest of the Company, ensuring that the SOP & SOC are applied on daily basis
Supervise food and beverage service by directing and guiding subordinates.
Attend meetings and briefings
Submit monthly paperwork to and requisite forms from respective departments.
Execute any duty that may be assigned from time to time by the Management.
Manfaat
Annual leave, MC
EPF, SOCSO,EIS
Medical Reimbursement
Festive Gift
Annual D&D
Staff Discount
Annual Bonus
Kemahiran Critical Thinking People Management Coordinating with Others Service Orientation Communication Skill Responsibility Data Analysis Staff Training Leadership Customer Service Financial Management Communication Problem-Solving Food Safety Inventory Management Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
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