Job Description

Mohon

Kelayakan

Work Location: Shah Alam / Penang / Johor Bharu

• Candidate must possess at least Diploma/Degree/Professional Degree in any relevant field.
• Have at least 2 years of working experience in the related field is required.
• Positive attitude and good teamwork.
• Advantage of having team management skill.
• High emotional skills to deal with customer and staff.
• Good responsibility.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Business-minded where applicable with entrepreneurship skill to ensure business success.
• Possess own transport and willing to travel.
• Willing to relocate to other outlet.
• Willing to work overtime, weekends and Public Holidays.

Tanggungjawab

• Maintain a profitable and reputable outlet, arrange staff schedule.
• Properly opening and/or closing the outlets as well as handling and taking over shifts.
• Ensure the restaurant is organised and restocked for full service and order the stock according to requirement.
• Ensure low wastage level of products.
• Promotes teamwork among staffs to enhance sales performance and customers; satisfaction.
• Monitor and control business operation, to ensure the outlet operation flow smoothly and the outlet staff follow SOP.
• Deliver a consistent quality product.
• Ensure the quality of service and customer satisfaction.
• Responsible for the customer service feedback and complaints handling.
• Responsible for the restaurant environment hygiene and sanitation guidelines.
• Plan and execute the deployment of service crew.
• Collaborate with HR to prepare Attendance Report, Annual Leave Form, New Staff Form, OT Form in well-detailed.
• Safeguard company assets and equipments following operational guidelines and standards.
• Meet and exceed sales targets and surpass customer\'s expectations on each occasion.
• Working closely with management to plan and implement new ideas for promotions and upcoming events.

Manfaat

• Attractive Monthly Salary
• Employee Contribution (EPF, SOCSO & EIS)
• Performance Bonus & Service Incentive
• Overtime Pay
• Staff meals for those working more than 6 hours per day.
• Salary increment will be based on regular employee performance reviews.
• Uniform provided.
• Career development
• Employee discount benefit

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