Job Description

MohonKelayakan

• SPM/Diploma / Bachelor\'s degree in Hospitality Management, Business Administration, or related field.
• At least 3-5 years experience in F&B Operations; experience in F&B will be added advantages.
• Excellent communication, interpersonal, and problem-solving skills.
• Knowledge of restaurant operations management, inventory management, and regulatory compliance.
• Handling of paperwork efficiently (invoices, purchasing, ordering, budgeting, reports, submitting feedbacks, inventory, etc).
• Performing other relevant and ad hoc duties as and when needed.

Tanggungjawab

• Manage daily Front of the House and Back of the House restaurant operations.
• Develop and enforce policies and procedures for restaurant operations internally and externally.
• Maintain and ensure high customer service level.
• Solve operational problems i.e. staff issues, customer complaints.
• Responsible to handle and manage employee issues by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees.
• Appraise staff performance and provide feedback to improve productivity.
• Maintain safe, secure, and healthy environment by complying with legal regulations.
• Uphold the image & identity of the outlet by selling the right products ad also maintaining high standard of staff grooming.
• Meet restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Train new and current employees on proper customer service practices.
• Perform other related duties as required or as assigned.

Manfaat

• EPF
• SOSCO
• Medical Benefit
• Incentive
• Referral

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