Job Description

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Manage the daily business operations of the outlet from outlet opening to closing of the outlet; Manpower planning and scheduling of work for outlet workers; Ensure that outlet SOP is in compliance including kitchen SOP; Serve and resolve any customer's complaint(s) in the outlet; Find ways to constantly motive outlet workers to achieve team work and sales target; Counsel and resolve worker's issue(s) including disciplinary, that arise in the outlet; Manage and monitor the inventory/product level in the outlet to ensure outlet is not out-of-stock; Maintain cleanliness of the outlet at all times; Prepare food and beverages with the team, especially if is peak period that requires extra helping hands; Compile all required HR paperwork in the outlet for HQ month-end payroll processing; Work closely and constantly communicate effectively with all relevant departments in HQ for any matters in relations to the smooth running of the outlet operations; Ad hoc duties as assigned by superior.

Job Requirements

Minimum SPM/Diploma/Degree in Hotel Management or in any related field of studies that relates to F&B sector; Minimum 2 years of working experience as Outlet Manager in retail F&B industry Strong leadership; Able to multi-tasks and willing to roll up sleeves to prepare, cook, dishwashing and clean the outlet (if required); Good communication skills; Able to independently manage outlet without much supervision; Possess own transport and willing to travel; Willing to work on shift including public holidays and overtime;
Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave
Work Location: In person