to oversee daily restaurant operations, manage staff, and ensure excellent customer service. The ideal candidate should have strong leadership skills, experience in F&B management, and the ability to work in a fast-paced environment.
Key Responsibilities
Oversee day-to-day restaurant operations.
Manage and train restaurant staff to achieve high performance.
Monitor food quality, service standards, and customer satisfaction.
Ensure compliance with health, safety, and hygiene regulations.
Control costs, manage inventory, and improve profitability.
Prepare schedules, reports, and operational plans.
Work closely with the management team to achieve business targets.
Handle staff rostering, attendance, and performance reviews.
Implement marketing or promotional activities to drive sales.
Resolve operational issues and customer complaints effectively.
Forecast sales and plan resources accordingly to meet peak hours or festive seasons.
Ensure smooth coordination between kitchen, service, and management teams.
Prepare and review
food costing
to maintain profitability.
Manage and approve
market list / purchasing
to ensure adequate stock levels.
Conduct
sales forecast and budgeting
to support business planning.
Requirements
Minimum 3-5 years of experience in restaurant / F&B management.
Strong leadership, communication, and problem-solving skills.
Ability to manage a team and maintain high service standards.
Knowledge of restaurant operations, inventory, and cost control.
Able to work on weekends and public holidays if required.
Benefits
Competitive salary with performance incentives.
Career growth opportunities.
Supportive working environment.
Job Types: Full-time, Permanent
Pay: RM4,500.00 - RM5,500.00 per month
Benefits:
Flexible schedule
Free parking
Meal provided
Work Location: In person
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