Job Description

We are looking for enthusiastic individuals to be part of our dynamic team. If you have a passion for hospitality and enjoy creating memorable guest experiences, we'd love to hear from you!

Key Responsibilities:

Greet and welcome guests warmly with professionalism and a genuine smile, creating a friendly and inviting environment. Possess a thorough understanding of the menu, including ingredients, preparation methods, and dietary options. Present menus, respond to guest inquiries, and provide tailored recommendations to enhance their dining experience. Highlight daily specials and ongoing promotions to guests. Accurately take food and beverage orders using POS systems, order slips, or memory when necessary. Communicate guest orders and special requests clearly to the kitchen to ensure accuracy and efficiency. Serve food and beverages promptly, maintaining high standards of presentation and service quality. Deliver attentive and personalized customer service by anticipating guest needs and responding promptly to any concerns. Check in with guests during and after their meals to ensure satisfaction. Prepare tables before service, ensuring proper arrangement of linens, cutlery, glassware, and condiments. Present bills, process payments accurately, and return change or receipts as required. Clear and reset tables promptly, transporting used items to the kitchen for cleaning. Maintain cleanliness and hygiene standards in all front-of-house areas, including dining and bar sections. Support the smooth operation of daily service by assisting with any additional duties assigned by supervisors or management.

Requirements:

Proficiency in English and Bahasa Malaysia is required. No previous experience is needed - we welcome individuals eager to learn and grow in the fast-paced F&B industry. A positive attitude, strong work ethic, and team-oriented mindset are essential. Fresh graduates, ex-cabin crew, former hospitality professionals, and those with a customer-focused background are highly encouraged to apply.
Job Types: Full-time, Part-time, Internship, Contract, New-Grad

Pay: RM7.50 - RM8.00 per hour

Work Location: In person