Job Description

Are you passionate about hospitality and creating memorable guest experiences? We're looking for energetic, friendly, and dedicated individuals to join our dynamic team!

JOB SCOPE:

Warmly greet and welcome guests, ensuring a friendly and inviting atmosphere at all times. Demonstrate thorough knowledge of the menu -- including ingredients, preparation methods, and dietary options. Present menus, answer questions, and provide personalized recommendations to enhance the dining experience. Highlight daily specials and current promotions to guests. Accurately take and process food and beverage orders using POS systems or order slips. Communicate clearly with kitchen staff to ensure accurate and timely service. Serve food and beverages with professionalism and attention to presentation. Deliver attentive customer service by anticipating guest needs and resolving any issues promptly. Check in with guests throughout their meal to ensure satisfaction. Prepare tables before service -- setting up linens, glassware, cutlery, and condiments neatly. Present bills, handle payments accurately, and issue receipts or change as needed. Clear and reset tables efficiently while maintaining cleanliness and order. Ensure all front-of-house areas, including dining and bar sections, meet hygiene and cleanliness standards. Support smooth daily operations by assisting with additional duties as assigned by supervisors or management.

JOB REQUIREMENTS:

Language proficiency: English and Bahasa Malaysia (required). No prior experience needed -- training will be provided! Positive attitude, strong work ethic, and a genuine passion for customer service. Team player with excellent communication skills. Fresh graduates, ex-cabin crew, former hospitality staff, intern and individuals with customer service experience are highly encouraged to apply.
Job Types: Full-time, Part-time, Internship, Contract, New-Grad

Pay: RM7.50 - RM8.00 per hour

Work Location: In person