Job Description

Join Our Leadership Team and Elevate the Dining Experience!

Take the next step in your career and grow with us in the exciting and fast-paced F&B industry. We're looking for passionate and driven individuals to join our leadership team and help us deliver outstanding hospitality every day.

Key Responsibilities

1) Staff Management

Lead and supervise daily team operations, including scheduling and task delegation. Conduct regular performance reviews, provide constructive feedback, and coach team members to support their growth and success.

2) Customer Service Excellence

Engage warmly with guests to ensure a consistently positive dining experience. Address customer feedback professionally, resolving any issues swiftly and effectively.

3) Food Safety & Hygiene

Ensure all operations meet food safety standards and health regulations. Oversee proper food handling, storage, and cleanliness across all service areas.

4) Inventory & Operations

Monitor stock levels, manage ordering, and control inventory to minimize waste. Coordinate daily operations, working closely with kitchen staff to maintain seamless service.

5) Marketing & Promotion

Plan and implement in-house promotions and marketing campaigns. Leverage social media and other platforms to increase brand visibility and drive guest engagement.

6) Financial Awareness

Support budgeting processes and implement cost-control measures. Identify opportunities to enhance operational efficiency and profitability.

7) Additional Responsibilities

Perform other duties as assigned by the management team to support smooth operations.

Requirements

Diploma in Hotel Management or a related field. Minimum 1 year of experience in the F&B or hospitality industry. Entry-level candidates with strong leadership potential are welcome to apply. Excellent interpersonal, communication, and problem-solving skills. Self-motivated and able to thrive in a fast-paced environment. Fluent in English and Bahasa Malaysia. Individuals with backgrounds as cabin crew, flight attendants, or hotel staff are strongly encouraged to apply.
Job Types: Full-time, Permanent, Contract

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Flexible schedule Maternity leave Meal provided Opportunities for promotion Parental leave Professional development
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Restaurant Management: 1 year (Preferred)
Work Location: In person