Job Description

The Supervisor will support the Restaurant Manager in overseeing daily operations at

Ministry of Crab (MOC) Kuala Lumpur

. This role is crucial in ensuring exceptional service standards, smooth shifts, and team coordination, especially in a fine dining environment. The Supervisor will be responsible for managing FOH staff during shifts, assisting with inventory management, and maintaining a high level of guest satisfaction.

Key Responsibilities:

Shift Management & Team Supervision

Oversee FOH staff during assigned shifts, ensuring all team members meet MOC's service standards. Support in scheduling and delegating task, ensuring optimal staffing levels and efficient workflow. Train new FOH team members in customer service, MOC brand values, and restaurant protocol. Assist the Restaurant Manager in conducting regular performance reviews and coaching sessions.

Guest Relation & Service Quality

Greet and engage with guests, addressing inquiries and ensuring a personalized dining experience. Resolve guest issues or complaints promptly to maintain a high standard of customer satisfaction. Monitor service flow, ensuring consistency and attention to detail across all tables.

Operational Support

Assist with opening and closing duties, including preparation of FOH areas and ensuring all section are ready for service. Maintain high standards of cleanliness, organization, and presentation throughout the restaurant. Ensure compliance with health and safety guidelines, including food safety and sanitation practices.

Inventory & Supply Management

Assist in monitoring stock levels for FOH and the bar, coordinating with the Restaurant Manager to maintain adequate supplies. Conduct inventory checks and maintain record of supplies, reducing waste and control cost. Liaise with the bar and kitchen staff to ensure alignment on daily specials, menu changes, and available stock.

Financial & Administrative Support

Assist in cash handling, processing transactions, and managing the POS system during shift. Help the Restaurant Manager in preparing daily sales reports and updating shift summaries. Monitor and document shift-related issues to ensure continuous improvement.

Job Requirements

Minimum 2 years of supervisory experience in a fine dining or upscale restaurant setting. Strong understanding of FOH operations, guest service, and dining etiquette. Excellent interpersonal and communication skills, with the ability to lead by example. Detail-oriented and highly organized, with the ability to multitask effectively. Knowledge of POS systems, inventory management, and cash handling procedure. Flexible availability to work nights, weekends, as per restaurant operating hours.

Disability type

Not Applicable

About Elite Claw Sdn Bhd

Ministry of Crab Malaysia

is an internationally renowned dining experience dedicated to celebrating the finest seafood, especially the legendary Sri Lankan Crab.



Founded by Chef Dharshan Munidasa and cricket legends Mahela Jayawardena and Kumar Sangakkara, Ministry of Crab has been ranked among Asia's 50 Best Restaurants and is now making waves in Kuala Lumpur.



We are passionate about excellence, innovation, and creating unforgettable dining experiences. Join our vibrant, dynamic team and be part of a brand that combines world-class hospitality with a commitment to sustainability, quality, and growth.



Whether you're starting your career in the kitchen or front-of-house, you'll gain real-world experience, mentorship from industry leaders, and the opportunity to grow with an internationally celebrated brand.