Job Description

As a Shift Leader at Nando's, you will support the management team in running smooth and successful shifts while creating fantastic moments for our customers. You'll be a role model for the team, demonstrating leadership, living our values, and upholding Nando's high standards across all areas of the restaurant.

Job Requirements:

1. People

Create a great working environment where all Nandocas (team members) feel valued and supported Help train and develop both new and existing Nandocas Provide regular feedback, encouragement, and growth opportunities to the team Support communication and team engagement within the restaurant Recognise and celebrate team successes

2. Product

Ensure consistent execution of front-of-house and back-of-house responsibilities Maintain Nando's standards for food quality, freshness, and speed of service

3. Place

Run great shifts that deliver memorable customer experiences Keep the restaurant clean, safe, and visually aligned with the Nando's brand Support local marketing activities (LRM) in your area

4. Performance

Grow sales by running efficient shifts and delivering operational excellence Monitor and uphold health, safety, and food quality standards (HACCP, Halal, REX, etc.) Deliver The Nando's Experience through warm, professional service Support cost control by managing labour, waste, and gross profit effectively

Requirements:

Candidate must possess at least a Secondary School/SPM/"O" Level or Diploma/Degree in Food & Service Management Strong interest and passion in food preparation and serving, have high interest to make a great dining experience Humble, always ready to listen and learn from others Able to grow and develop others, a natural leader and motivator Good interpersonal skills, able to interact well with all level Computer literate and proficient in Microsoft Office applications Required to work on shifts, weekends and public holidays Proficient in English and Bahasa Malaysia

Other Benefits:

Withdraw your salary anytime, anywhere--no need to wait for payday EPF & SOCSO Overtime, Public Holiday, Rest Day
Incentives & Awards
Free staff meal Free uniform + campaign T'shirt Medical & Insurance Coverage (for you and your Family too!) Annual Leave Medical Leave Hospitalization Leave Maternity & Paternity Leave Study & Exam Leave
Sabbatical Leave (5 years continuous service) Staff activities (quarterly) Training is provided - To learn & grow with us! Opportunities for promotion
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

Additional leave Flexible schedule Health insurance Maternity leave Meal allowance Meal provided Opportunities for promotion Professional development
Education:

STM/STPM (Preferred)
Experience:

Supervising: 1 year (Preferred)
Work Location: In person