Job Description

Gerson Enterprise Hiring! Full Time Retail Assistant in Johor, Earn up to MYR 3,000 - Ricebowl
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Retail Assistant
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MYR2,500 - MYR3,000 Per Month
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Fresh Graduates
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Posted an hour ago o Closing 3 Dec 2025
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Requirements

• Provide exceptional customer service and build rapport with customers to understand their needs and preferences.
• Assist customers with product selection, provide product information, and offer styling advice to enhance their shopping experience.
• Manage inventory effectively, including receiving, unpacking, and stocking merchandise to ensure product availability on the sales floor.
• Operate the point-of-sale (POS) system accurately, process transactions efficiently, and handle cash and other payment methods securely.
• Maintain a clean, organized, and visually appealing store environment by arranging merchandise displays, tidying up the sales floor, and ensuring a pleasant shopping atmosphere.
• Communicate effectively with customers and colleagues, both verbally and in writing, to address inquiries, resolve issues, and provide support.
• Support sales efforts by actively promoting products, upselling and cross-selling items, and achieving sales targets to contribute to the store's overall success.
• Adhere to company policies and procedures, including dress code, attendance, and ethical conduct, to maintain a professional and compliant work environment.

Responsibilities

• Provide exceptional customer service by greeting customers, assisting with product selection, and addressing inquiries in a timely and professional manner.
• Process sales transactions accurately using cash registers and POS systems, handling cash, credit, and debit card payments, and providing accurate change.
• Maintain a clean, organized, and visually appealing store environment by stocking shelves, arranging displays, and ensuring merchandise is presented attractively.
• Manage inventory levels by monitoring stock, replenishing merchandise, and assisting with receiving and unpacking shipments.
• Assist in loss prevention efforts by monitoring customer activity, reporting suspicious behavior, and adhering to security procedures.
• Contribute to achieving sales targets by actively promoting products, upselling, and providing product knowledge to customers.
• Communicate effectively with customers and colleagues in both English and Mandarin, ensuring clear and concise information exchange.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO

Additional Benefits

• EPF / SOCSO / PCB
• Medical Insurance
• Insurance
• Annual Leave
• Medical and Hospitalisation Leave

Skills
Customer Service Sales Inventory Management Cash Handling Communication
Important Information
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Skills Required