Job Description

- Answer customer inquiries in person, over the phone, and via email promptly and courteously.- Assist customers in finding the right products based on their needs and preferences.- Provide product recommendations and information about features, materials, and sizing.- Address customer concerns or complaints effectively and escalate complex issues to the appropriate supervisor.2. **Sales and Conversion:**- Actively engage with customers to understand their needs and encourage sales.- Utilize product knowledge to upsell and cross-sell complementary items.- Guide customers through the purchasing process and ensure a seamless checkout experience.- Meet or exceed individual and team sales targets to contribute to overall store performance.- Proactively follow up with customers to promote repeat business and enhance customer loyalty.3. **Pop-Up Management:**- Assist in the setup and breakdown of pop-up events, ensuring that displays are visually appealing and products are well-organized.- Engage with customers at pop-up events to showcase products, answer questions, and generate sales.- Maintain inventory levels and replenish stock as needed during pop-up events.- Collect customer feedback and insights to inform future pop-up strategies and product offerings.- Collaborate with the marketing team to promote pop-up events through various channels and maximize attendance.Benefits

• Opportunities for performance-based incentives.
• Ongoing training and development.
• Friendly and supportive work environment.
• Competitive salary package.
• Opportunities for growth and advancement.
• Collaborative and supportive work environment.
• 10 days annual leave.
• 16 sick days (MCs).
• EPF & SOCSO.
• Travel allowances starting from RM100.
• Employee discounts on merchandise.

Additional Benefits

• Training Provided
• Performance Incentive
• Staff Discount

SkillsCustomer Service Point of Sale Systems Cash Handling Product Knowledge Visual Merchandising Inventory ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl