Job Description

• Candidate must possess at least a Certificate/ Diploma / Bachelor\'s Degree in any field.
• Minimum 10 years of experience in managing retail store operations in the retail environment and management.
• Possesses a positive work attitude and is able to perform multitasking.
• Fluent in spoken and written in Malaysia and English
• Good communication and time-management skills and strong discipline and work ethics
• Able to supervise and coordinate a big number of employees such as organizing and scheduling work assignment
• The basic skill with common computer software will be needed such as knowledge of Microsoft Office Skills (Excel, Word, and PowerPoint)
• Possessing own transport is an added advantage.
• Able to work on weekends and public holidays, and take leave on weekdays
• Willing to work at Al Aqsa Carpets, Shah Alam.

• Manage the day-to-day business operations of the retail store in meeting sales targets/KPIs in line with business objectives.
• Manage all retail staff in term of performance, discipline and teamwork.
• Work hand-in-hand with HR department to manage and monitor leave, attendance, workings and OT schedule of all retail staff.
• To monitor and ensure sufficient manpower for all outlets especially during the festive and promotional seasons.
• Assist in managing the display of the product on the selling floor and ensuring all item is sufficient including restocking item.
• Ensure prices and promotions are properly and accurately displayed and constantly updated.
• Maintain general housekeeping to ensure a clean and safe environment for staff and customers, and at all times manage decorations during festive seasons.
• Answering phone calls and attending to customers inquiries.
• Guide retail staff to recommend and promote products that meet customers\' needs and objectives.
• Liaise with other department managers to solve any issues and maintain a smooth workflow.
• Any other daily operations duties or ad hoc assignments as assigned by the management.

• Overtime Claim
• Medical Claim

• Staff Discount
• Performance Incentive
• Training Provided

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