Job Description

POSITION : RETAIL ASSISTANT
LOCATION : KOTA DAMANSARA, PETALING JAYA
SALARY MIN RM2,000.00 MAX RM 2,200.00
EMPLOYMENT TYPE : FULL TIME
WORK HOURS : SHIFT BASEDWORKING DAYS : 6 DAYS/WEEK (1 OFF DAY)START DATE : OCTOBER 2024As a Retail Assistant with us, you will be responsible for arranging, shelving, and maintaining the stores products to ensure a clean and organized shopping environment. The role also involves assisting customers as needed and providing excellent customer service. This position does not require prior experience, but a background in customer service is preferred.The role is shift-based, and candidates must be flexible with their availability, including weekends and holidays.Key Responsibilities:1. Product Arrangement & Shelving:- Ensure all store shelves are stocked, organized, and properly labelled.- Assist in the unloading of deliveries and arrange products in the storage area and on the sales floor.- Rotate stock to ensure products are used or sold before their expiration dates.- Ensure that the store\'s displays are visually appealing and well-maintained.- Conduct regular checks of shelves and storage areas to ensure stock availability.2. Customer Service:- Provide assistance to customers by answering queries and guiding them to product locations.- Maintain a friendly, approachable demeanor when interacting with customers.- Assist in resolving basic customer complaints or direct them to the store supervisor for resolution.3. Store Maintenance & Hygiene:- Ensure the store is clean, including aisles, shelves, and product display areas.- Regularly check for and remove any damaged or expired products from shelves.- Assist in keeping the stockroom and store areas well-organized.4. Team Collaboration:- Work closely with store supervisors and other team members to ensure smooth store operations.- Assist cashiers or other personnel as needed during peak hours or busy shifts.Qualifications and Skills:
- No prior experience required, but experience in related fields (retail assistant, customer service etc.) is an added advantage- Strong communication skills, and comfortable interacting in both Bahasa Malaysia and English.- Basic understanding of store operations and product handling.- A team player that is able to learn quickly and adapt to changing environments- Flexible with work schedules and willing to work shift-based hours, including weekends and public holidays- Comfortable with a reasonable amount of physical labor (lifting and/or moving product, standing for extended periods, assist in the loading/unloading of stock)Compensation:Basic Salary RM 2,000.00 to RM 2,200.00 (based on experience)EPF/SOCSO/EIS providedMedical CoverageTo apply, submit your CV below or via email at russell@24twelve.online.
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This job description outlines the general responsibilities and requirements for the Store Personnel role but is not exhaustive. The candidate may be required to perform other duties as assigned.Compensation:Basic Salary RM 2,000.00 to RM 2,200.00 (based on experience)EPF/SOCSO/EIS providedMedical CoverageAnnual LeaveTraining ProvidedAdditional compensation/benefits pending

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