Job Description

Mohon
Penerangan Kerja
Kelayakan

• Working hours: 10AM-6:30PM, 1PM-9PM (Mon - Sun with 1 rest day)
• Working Arrangement: 6 working days, rotational day shift
• Location: Cheras Selatan, Kajang, Semenyih, Rawang
• Decent knowledge of Microsoft Office tools
• Detail-oriented, meticulous, and pleasant personality
• Experience in customer service or logistics is an advantage
• Have prior working experience in retail, service point or any similar nature

Tanggungjawab

• Welcome and assist customers in a friendly and professional manner.
• Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
• Service customers' delivery, packing, and shipping needs efficiently.
• Receive customer orders and coordinate with drivers for pick-up.
• Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
• Assist, sort & process inbound volume and support drivers in parcel collection.
• Ensure adherence to standard operating procedures at all times.
• Perform other ad-hoc duties as required.

Manfaat

• Fixed allowance
• KPI Incentive
• Overtime (if required)
• EPF
• SOCSO

Manfaat tambahan

• Training Provided
• Allowance Provided
• Performance Incentive
• EPF / SOCSO / PCB
• Overtime Pay

Kemahiran
Customer Service Inventory Management Microsoft Office Attention to Detail Retail Management Problem-Solving
Peringatan Penting
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Skills Required