Job Description

MLB Group Hiring! Full Time Retail Assistant (Puchong/ Kota Damansara/ Setia Alam/ Balakong/ Setapak) in WP Kuala Lumpur, Selangor, Selangor, Earn up to MYR 5,000 - Ricebowl
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Retail Assistant (Puchong/ Kota Damansara/ Setia Alam/ Balakong/ Setapak)
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Up to MYR5,000 Per Month
KL City, and +2 other locations
Fresh Graduates
Fewer than 10 applicants. Your chances are good!
Posted a day ago o Closing 25 Dec 2025
Fewer than 10 applicants. Your chances are good!
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Working Location Near Station

• Jalan Langkawi 8, Kuala Lumpur WP Kuala Lumpur Malaysia 53000
• Kota Damansara Petaling Jaya Selangor Malaysia 47810
• Jalan TPP 1/7 1 Puchong Selangor Malaysia 47100

Requirements

• Minimum SPM/'O' Level qualification or equivalent.
• Fresh graduates are encouraged to apply; entry-level position.
• Proficiency in English, Bahasa Malaysia, and Mandarin is required to effectively communicate with customers and team members.
• Strong communication and interpersonal skills to handle customer inquiries and provide excellent customer service.
• Ability to manage outlet operations, including daily operations, inventory control, and outlet security.
• Experience or willingness to learn product display and merchandising techniques to enhance the store's visual appeal.
• Capable of performing stock counts and tracking inventory accurately.
• Familiarity with processing customer refunds and returns in accordance with company policies.
• Willingness to work in Setapak, Setia Alam, Kota Damansara, or Puchong as required.
• Ability to work effectively within a team and contribute to team management efforts.

Responsibilities

• Provide exceptional customer service and address customer inquiries in a timely and professional manner.
• Maintain a clean, organized, and visually appealing store environment, including product displays and merchandising.
• Process customer transactions accurately, including sales, refunds, and exchanges, using the point-of-sale (POS) system.
• Manage inventory levels by conducting regular stock counts, tracking stock movements, and replenishing merchandise as needed.
• Assist in receiving, unpacking, and pricing new merchandise shipments.
• Contribute to achieving sales targets by actively promoting products and providing product recommendations to customers.
• Adhere to all company policies and procedures, including those related to security, loss prevention, and safety.
• Handle customer complaints and resolve issues effectively, escalating complex situations to the store manager when necessary.
• Maintain up-to-date knowledge of product features, benefits, and promotions.
• Support daily outlet operations, including opening and closing procedures.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO

Skills
Manage Outlet Operations Team Management Daily Operation Management Outlet Security Customer Inquiries Customer Service Product Display Merchandising Communication Skill Stock Count Stock Tracking Customer Refunds and Returns Sales Product Knowledge
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Skills Required