Job Description

Euphora Hiring! Full Time Retail Assistant in WP Kuala Lumpur, Earn up to MYR 3,000 + commission - Ricebowl
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Retail Assistant
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MYR2,800 - MYR3,000 Per Month
Commission: MYR100 - MYR500
,
Fewer than 15 applicants. Your chances are good!
Posted 3 hours ago o Closing 7 Dec 2025
Fewer than 15 applicants. Your chances are good!
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Requirements

• Possess a Secondary/SPM/'O' Level qualification.
• Minimum of 2 years of relevant experience in a retail or customer service role.
• Excellent customer service and communication skills to effectively assist customers and address their inquiries.
• Proficiency in cash handling procedures and operating point-of-sale (POS) systems.
• Strong knowledge of makeup products, application techniques, and beauty trends.
• Ability to provide product recommendations and demonstrate product usage to customers.
• Proven sales skills with the ability to meet or exceed sales targets.
• Fluency in Bahasa Malaysia and English, both written and spoken.
• Willingness to work full-time at the onsite location in Setapak.
• Ability to work flexible hours, including weekends and public holidays, as required.

Responsibilities

• Provide exceptional customer service, greeting customers, assisting with product selection, and addressing inquiries in a friendly and professional manner.
• Maintain a clean, organized, and visually appealing store environment, including restocking shelves, arranging displays, and ensuring products are easily accessible.
• Process sales transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment while adhering to company policies and procedures.
• Develop and maintain in-depth product knowledge of cosmetics and beauty products, including ingredients, application techniques, and benefits, to effectively advise customers.
• Achieve sales targets by actively promoting products, upselling, and cross-selling, while building rapport with customers to foster loyalty and repeat business.
• Handle customer complaints and returns with professionalism and empathy, resolving issues promptly and escalating complex situations to the store manager when necessary.
• Participate in inventory management activities, including receiving shipments, verifying quantities, and reporting discrepancies to maintain accurate stock levels.
• Stay updated on the latest beauty trends, product launches, and promotions to provide relevant and informed recommendations to customers.
• Assist with visual merchandising and display setups to attract customers and showcase products effectively.
• Adhere to all company policies and procedures, including safety guidelines, loss prevention measures, and employee conduct standards.

Benefits

• Annual Leave
• EPF
• Medical Leave
• SOCSO

Additional Benefits

• Annual Leave
• Annual Bonus
• Allowance Provided
• EPF / SOCSO / PCB
• Staff Discount
• Medical Insurance
• Medical and Hospitalisation Leave
• Insurance

Skills
Customer Service Communication Skills Cash Handling Makeup Product Knowledge Sales
Important Information
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Skills Required