Job Description

This position is responsible to ensure the smooth operation of the retail pharmacy outlet, providing exceptional service to our valued customers, and maintaining the highest standards of cleanliness and organization.JOB DESCRIPTION:

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers\xe2\x80\x99 inquiries and provide advice on over-the-counter products and health related queries.
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.
• Perform stock takes and participate on-ground events.
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet\'s appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

• Minimum SPM qualification or Diploma in any related field.
• Preferably at least 1 year of relevant working experience, experience in a retail pharmacy setting or healthcare industry is added advantage.
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Able to work on shifts, weekend and public holiday.
• Self-motivated and passionate about retail.

Sunway Multicare Pharmacy