Handle daily operations of online platforms (Shopee, Lazada, Website, etc.).
Upload, update, and optimize product listings with accurate descriptions, images, and pricing.
Manage online orders from payment confirmation to packing and delivery coordination.
Reply to customer messages and inquiries promptly and professionally.
Work with marketing and retail teams on promotions, campaigns, and product launches.
Stay updated on industry trends, competitor activities, and best practices to keep the platform innovative and competitive.
Inventory & Stock Management
Monitor and update inventory levels on the e-commerce platform to prevent stockouts or overselling.
Coordinate with the retail team to ensure accurate stock movement between online and offline stores.
Assist in physical stock replenishment and merchandising in the retail shop.
Retail Support (Secondary Role)
Support the retail shop team during peak hours.
Help in product displays, stock arrangement, and ensuring the retail space is well-maintained.
Requirements:
At least 1-2 years of experience in e-commerce, retail, or digital sales.
Familiar with online platforms (e.g., Shopee, Lazada, Shopify, or similar).
Strong communication and problem-solving skills.
Willingness to support both online operations and physical retail tasks.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
Free parking
Opportunities for promotion
Professional development
Experience:
E-commerce: 1 year (Required)
Retail sales: 1 year (Required)
Work Location: In person
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