Job Description

Reporting to Retail Operations Manager, the incumbent will be responsible for managing the overall daily operation of the store to maximize sales and profits by taking ownership and responsibility for all aspects of store operations, while playing an active role on the sales floor. Responsibilities: \xc2\xb7 Perform excellent customer service and demonstrate strong selling skills \xc2\xb7 Manage people, store operations, and environment as per Standard Store Operating Procedures (SOP) to achieve sales, service, customer satisfaction, and profitability goals \xc2\xb7 Ensure store windows and in-store visual merchandising are in line with the brand\xe2\x80\x99s guidelines and the store is maintained in proper housekeeping \xc2\xb7 Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly \xc2\xb7 Ensure 100% implementation of promotional and marketing events organized by the brand marketing team. \xc2\xb7 Attend to customer complaints and ensure they are tactfully handled \xc2\xb7 Communicate company and store directions to staff and prepare an action plan in order to drive sales \xc2\xb7 Implement sales events and promotions in accordance with the sales plan \xc2\xb7 Maintain store staff job results by leading, coaching, training, motivating, counseling, and disciplining employees; also monitoring job results and providing advice for staff performance improvement \xc2\xb7 Work with the management and HR regarding manpower planning, recruitment and selection, training program, staff evaluation, and all personnel actions. \xc2\xb7 Other tasks as assigned by the immediate superior. Qualifications: - Male/Female, 30-40 years old, with a pleasant and mature personality - Diploma in Business Administration or any related field - Minimum of 5 years experience in fashion retail operation with at least 1 year of store management experience as Supervisor/Manager - Good interpersonal skills, leadership qualities, and managerial skills - Confident, dynamic, proactive, sales-oriented, motivated with a committed work attitude - Specialize in customer service with strong communication and presentation skills Job Types: Full-time, Permanent, Contract Salary: Up to RM5,500.00 per month Benefits:

• Maternity leave
• Professional development

Schedule:

• Afternoon shift
• Day shift

Supplemental pay types:

• Commission pay
• Yearly bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Retail management: 2 years (Preferred)
• Retail Fashions: 6 years (Preferred)

Language:

• English (Preferred)

Application Deadline: 11/13/2023
Expected Start Date: 12/03/2023