Ensure day-to-day operations at the outlet run smoothly and in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
Ensure all outlet activities comply with store policies, procedures, and environmental standards.
Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
Serve as the first point of contact for any issues that affect outlet operation smoothness, ensuring prompt and satisfactory resolution.
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Work Location: On the road
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