Job Description

MohonKelayakan

• A Bachelor's degree in Hospitality or experience managing retail attractions is a plus.
• Able to speak in English and Mandarin
• Fresh graduate are welcome to apply
• Proven ability to collaborate effectively with a team while owning specific areas of responsibility.
• Experience in organizing and executing team-building or corporate events is a plus.
• Willingness to work hands-on and adapt to a playful, energetic environment (we're a paint-blast facility!).
• Tech-savvy, with the ability to manage equipment, troubleshoot software, and quickly learn new systems.
• Strong interpersonal and conflict-resolution skills, with the ability to manage interactions with customers and staff professionally
• Exceptional communication skills, both written and verbal, and the ability to engage with stakeholders at all levels.
• Confident in managing large groups, including families and children, in an engaging and safe manner.
• Strong sense of urgency and demonstrated ability to work independently.

Tanggungjawab

• Maintain a guest-centric culture that consistently exceeds customer expectations.
• Assist Operations Manager to oversee service quality, operational efficiency, guest satisfaction, compliance with standards, and financial performance metrics.
• Ensure the facility is clean, safe, and visually appealing at all times.
• Handle cashier duties in adherence to Standard Operating Procedures (SOPs), including accurate cash handling, payment processing, and daily reconciliation.
• Manage inventory levels and coordinate timely supply orders with licensor.
• Assist Operations Manager to plan, organize, and oversee team-building activities, ensuring seamless execution and an engaging experience for participants.
• Leverage critical thinking and strong communication to address challenges effectively.
• Complete comprehensive cross-training in all hourly roles to support the operation team effectively during peak times.
• Collaborate with marketing and sales teams to execute special events, holiday promotions to outlet customers

Embody and promote Bomb Battle's core values:

• Positivity: Inspire enthusiasm and foster a welcoming environment.
• Responsibility: Lead by example and take ownership of challenges and solutions.
• Fun: Ensure a lively and engaging atmosphere for customer and team members alike.

Manfaat

• Annual Leave
• Performance Bonus & Increment
• Training Provided

KemahiranCustomer Service Retail Management Operations Management Analytical Skills Retail Attention to Detail Inventory ManagementPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja