Job Description

Provide professional medical consultations and deliver accurate, ethical healthcare advice to customers. Offer exceptional customer service and build long-term, trusting relationships with patients and the surrounding community. Oversee and manage daily outlet operations in alignment with company standards, SOPs, and regulatory requirements. Lead, coach, and motivate outlet staff to achieve sales goals while fostering a positive, collaborative work environment. Provide continuous training, guidance, and professional mentorship to team members. Stay updated with current market trends, product knowledge, and advancements in pharmacological research. Manage inventory efficiently, including ordering, stock control, and monitoring near-expiry items to reduce wastage. Promote the pharmacy through proactive marketing activities such as community outreach, seasonal health campaigns, and loyalty programs. Plan and execute social media marketing content, including product highlights, health tips, and promotional posts, to increase brand visibility and customer engagement. Host live sessions on social media platforms (e.g., Facebook Live, TikTok Live, Instagram Live) to share healthcare insights, introduce new products, and engage with audiences in an interactive, approachable manner. Collaborate with management to develop creative marketing strategies aimed at increasing footfall and online presence. Review customer feedback and analyse sales data to propose improvement strategies for sustainable business growth. Participate actively in company and community events to strengthen brand reputation and outreach.

Job Requirements

Bachelor's or Master's Degree in Pharmacy (or equivalent). Open to both retail and non-retail backgrounds; individuals with strong marketing interest or experience are highly encouraged to apply. Passionate about healthcare, patient education, and community engagement. Comfortable speaking on camera and interacting with online audiences through live streams or social media content. Excellent communication, leadership, and interpersonal skills. Creative, proactive, and able to contribute fresh ideas for marketing and outreach. Pleasant personality with a strong customer service orientation. Able to work rotational shifts, including weekends and public holidays, when required. Willing to engage in company activities, community programs, and marketing events.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

Additional leave Free parking Opportunities for promotion Professional development
Work Location: In person