Job Description

About us :

For 28 years,

Heng Sheng Hardware

has been a trusted name in the hardware industry, known for reliability and quality service. We are now seeking a

dedicated Retail Sales Admin

personnel to join our growing team. If you take pride in providing excellent service and enjoy a structured, supportive workplace -- this is the right opportunity for you.

Job Summary

We are looking for a

Retail Sales Admin

to support our daily shop operations and ensure smooth coordination between customers and internal teams.
This role involves preparing invoices and quotations, handling customer orders, managing billing, and assisting with administrative tasks in office.

Key Responsibilities

Prepare and issue invoices, quotations, and process customer payments. Handle customer orders and coordinate with warehouse and purchasing teams for stock and delivery. Communicate with customers to confirm orders, resolve billing or order issues, and provide after-sales support. Record and update sales transactions accurately in the system. Assist the Store Manager with daily administrative work and reports. Learn and understand product details to respond to customer inquiries effectively.

Requirements

1-2 years of experience in administrative, billing, or customer service roles (experience in retail or hardware industry is a plus). Good communication skills with both internal teams and external customers. Proficient in

English and Malay

; ability to speak

Mandarin

is an advantage. Computer literate - familiar with Microsoft Word, Excel, and basic billing systems. Detail-oriented, responsible, and organized with good teamwork skills.

Why Join Us

Established company with over 28 years of strong reputation. Career growth opportunities in digital transformation projects. Supportive and friendly working culture. Stable position with fair management and long-term growth potential.

Working Hours

5.5 days Monday - Friday: 8:30 AM - 5:30 PM Saturday: 8:30 AM - 12:30 PM
Whatsapp : 017-2518 553 (Ms.Ng)

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion Professional development
Application Question(s):

Do you able to speak Malay in fluent?
Experience:

administrative: 1 year (Preferred) customer service: 1 year (Preferred)
Work Location: In person