Job Description

• Relevant experience in Sales & Marketing related activities and with proven track record.
• Experience with using Customer Relationship Management analytical digital applications.
• Able to communicate effectively with English and Bahasa Malaysia.
• Possess interest in interior designing and design concepts.
• Sales driven and independent in a fast-paced environment.
• Great interpersonal, relationship building and communication skills to all level of customers.
• Role is based in either one of our retail showrooms located in Kota Kinabalu, Sabah.

Responsibilities

Do you want to journey with us in transforming the "Living & Work Spaces" of others?

The Retail Sales Executive plays a vital role in connecting with the prospect customers through design concept selling. We are looking for a passionate individual who\'s able to learn quickly and with a strong interest in communication and influencing. Suitable training and guidance on the sales approach and methodology with be provided.

Design Concept Selling

• Ability to connect the design concept to customer\'s needs.
• Walk through the design process and give examples of benchmarking, immersion, concepting and ideation.
• Presenting visually through showroom displays or 3D drawings to create greater impact.
• Showcasing past projects and their results to get buy-in and gain credibility.

Sales Target Management

• Use Sales Funnel methodology to track customer journey, sales processes, and drive sales result.
• Identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
• Closely follow up on prospective customers and leads to create sales opportunities and increase conversion rate.
• Drive service quality and customer satisfaction for continuous improvement.
• Achieves sales target and net income target, analyzing variance and initiating corrective actions.
• Develop relationships and identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
• Communicate scheduled sales reports in accordance with organizational standards.
• Suggest new operational strategies to improve store\'s performance and productivity.
• Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.

Deliver Store Service & Excellence

• Provide personalized in-store customer experience to meet needs and provide satisfaction.
• Improve merchandising presentation and visual displays.
• Deliver operations and service excellence over multiple customer touch points.
• Recommendation of areas of improvement to continuously improve productivity.
• Responsible for sales order processing.
• Conduct data-driven functional analysis with Customer Relationship Management system applications, etc.

Benefits

• Attractive benefits, salary and sales incentive package.
• Personal development & career advancement.
• Opportunity to grow with an industry leader in premium tiles.
• Annual Leave
• Medical & Hospitalization Leave
• Medical Insurance
• 5 Working Days
• Training Provided

Ricebowl