70 Jalan Bangkung Bangsar WP Kuala Lumpur Malaysia 59000
Penerangan Kerja Kelayakan
Minimum 2 years of retail experience (fashion, accessories, FMCG preferred).
Experience supervising a small retail team is an added advantage.
Strong communication, leadership, and problem-solving skills.
Sales-driven, customer-focused, and able to work under pressure.
Able to work retail hours, weekends, and public holidays.
Basic computer literacy (MS Office, POS system).
Tanggungjawab Sales & Customer Service
Drive and achieve daily, weekly, and monthly sales targets.
Motivate and support the sales team to hit KPIs (UPT, ATV, conversion rate, membership sign-up, etc.).
Handle customer enquiries and resolve complaints professionally.
Ensure consistent delivery of outstanding customer service.
Team Leadership
Lead, supervise, and support sales associates during shifts.
Plan and assign daily tasks to the retail team.
Conduct daily briefings, coaching, and on-the-job training.
Monitor staff performance, discipline, grooming, and attendance.
Store Operations
Oversee daily opening and closing procedures.
Ensure proper cash handling, POS system usage, and sales reconciliation.
Maintain stock accuracy, including receiving, tagging, replenishment, and stock counts.
Uphold visual merchandising standards and ensure appealing product displays.
Maintain store cleanliness, tidiness, and overall safety.
Reporting & Administration
Prepare daily/weekly sales reports and handover notes.
Report operational or staffing issues to the Store Manager/Area Manager.
Assist in duty roster planning and daily manpower arrangement.
Manfaat
Attractive staff purchase discounts
Company trip opportunities
Salary stated included commission
Kemahiran Sales Management Customer Service Team Leadership Inventory Management 4 Laluan Pengangkutan Awam berdekatan Cari Stesen Berdekatan Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.