Job Description

Lotus-Stamas Hiring! Full Time Retail Showroom Assistant in Pulau Pinang, Earn up to MYR 3,500 + commission - Ricebowl
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Retail Showroom Assistant
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MYR2,300 - MYR3,500 Per Month
Commission: MYR300 - MYR1,000
George Town,
Fresh Graduates
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Posted 2 hours ago o Closing 30 Nov 2025
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Requirements

• Possess a minimum of Secondary/SPM/'O' Level qualification.
• Open to fresh graduates and entry-level candidates seeking to begin a career in retail.
• Demonstrate excellent communication skills in both English and Mandarin to effectively interact with diverse clientele.
• Proficient in basic Microsoft Office applications for administrative tasks and data entry.
• Provide exceptional customer service, addressing inquiries and ensuring a positive showroom experience.
• Develop a strong understanding of product knowledge, specifically in sanitary ware and kitchen ware, to effectively assist customers with their selections.
• Maintain showroom presentation standards, ensuring products are displayed attractively and the environment is clean and organized.
• Assist in stock taking activities to maintain accurate inventory records.
• Support overall retail operations, including sales transactions and showroom maintenance.

Responsibilities

• Assist customers in the showroom by providing product information, answering inquiries, and guiding them through the selection process for sanitary ware and kitchen ware.
• Maintain the showroom's appearance by ensuring products are displayed attractively, the space is clean and organized, and displays are updated regularly to reflect current promotions and new arrivals.
• Process sales transactions accurately, including operating the point-of-sale system, handling cash and card payments, and preparing sales invoices.
• Conduct regular stock checks and assist with inventory management, including receiving and unpacking deliveries, organizing stock, and reporting any discrepancies or shortages to the supervisor.
• Develop and maintain a strong knowledge of the company's product range, including features, benefits, and technical specifications, to effectively address customer needs and provide informed recommendations.
• Provide excellent customer service by addressing customer complaints or concerns promptly and professionally, escalating issues to the supervisor when necessary, and ensuring customer satisfaction.
• Support marketing initiatives by assisting with the setup and execution of showroom events, promotions, and visual merchandising displays.
• Prepare quotations and follow up with customers on their inquiries to close sales.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO
• Company Trip

Additional Benefits

• Performance Incentive
• Training Provided
• Bonus
• Staff Discount

Skills
Communication Skills Microsoft Office Customer Service Sales Product Knowledge (Sanitary Ware Kitchen Ware) Showroom Presentation Stock Taking Retail Operations
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Skills Required