Retail Store Manager (kl, Pj)

Petaling Jaya, Selangor, Malaysia

Job Description


  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development.
  • Ensuring standards for quality, customer service and health and safety are met.
  • Resolving health and safety, legal and security issue
  • Responding to customer complaints and comments.
  • Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Contributes to team effort by accomplishing related results as needed.
  • Managing and motivating a team to increase sales and ensure efficiency.
  • Managing stock levels and making key decisions about stock control;
  • Analyzing sales figures and forecasting future sales volumes to maximise profits.
  • Analyzing and interpreting trends to facilitate planning.
Benefits
  • Group Insurances
  • Many type of leaves
  • Staff purchase
Additional Benefits
  • Training Provided

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Job Detail

  • Job Id
    JD998318
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned