Foster a positive workplace atmosphere, providing guidance and support to team members.
Conduct comprehensive training sessions for new employees on company policies, product knowledge, and customer service expectations.
Ensure adequate staff coverage during peak hours by managing break schedules and monitoring attendance, promptly addressing any issues.
Maintain open and active communication channels with both staff and management.
Implement and reinforce high customer service standards among the team, handling escalated customer issues promptly.
Relay information on promotions, product updates, and operational changes to the team, ensuring up-to-date promotional material and banners.
Oversee stock levels, conduct regular checks, and manage replenishment to maintain proper levels on the sales floor.
Ensure well-organized and visually appealing displays, logically arranged products, and efficient checkout processes.
Work towards meeting sales targets for the current period, ensuring efficient operations in compliance with company policies.
Maintain tidiness and organization in fitting rooms, ensuring a positive customer experience.
Oversee cleanliness and maintenance of outlets, ensuring all fixtures are in good working condition.
Job Type: Full-time
Pay: RM1,900.00 - RM2,200.00 per month
Benefits:
Maternity leave
Opportunities for promotion
Professional development
Application Question(s):
What's your expected salary?
Experience:
Retail sales: 2 years (Required)
Retail management: 1 year (Preferred)
Work Location: In person
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