Diploma / Degree in Business, Retail Management or related field
Minimum 1-2 years experience in retail operations support (preferred)
Strong coordination, communication, and follow-up skills
Proficient in Microsoft Excel, Word, and reporting
Organized, proactive, and able to multitask
Able to work under pressure and meet deadlines
Mandarin Speaking is advantage
Tanggungjawab 1. Operational Support
Assist retail stores with day-to-day operational issues and ensure company SOPs are followed.
Coordinate with store supervisors regarding manpower, stock requests, and operational updates.
Monitor store performance and flag any operational challenges to management for action.
2. Inventory & Replenishment Coordination
Consolidate and process stock replenishment requests from stores.
Liaise with warehouse team for stock picking, delivery scheduling, and stock accuracy follow-up.
Track DO/RO status and ensure timely delivery and receiving confirmation from stores.
3. Administration & Reporting
Prepare daily/weekly sales, stock, OT and performance reports for management.
Handle documentation related to store operations such as memos, promotion briefs, forms, and tracking sheets.
Maintain and update store information databases (contacts, fixtures, equipment, etc.).
4. Promotion & Marketing Support
Communicate promotion mechanics, POP materials, and campaign instructions to stores.
Ensure all stores implement promotions correctly according to schedule.
Collect feedback and performance results of promotions for review.
5. Communication & Coordination
Act as the communication bridge between HQ, warehouse, and retail outlets.
Follow up on store issues such as maintenance, mall requirements, equipment repair, etc.
Support new store openings, relocations, or refurbishments where needed.
Manfaat
Annual Leave
EFP Socso PCB
Staff Discount
Manfaat tambahan
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Staff Discount
Kemahiran Retail Sales Customer Service Inventory Management Visual Merchandising Point of Sale (POS) Systems Problem Solving Communication Skills Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.