Job Description

Job Scope

Understand goals and identify gaps in performance, productivity and quality at both the individual and team level. Provides superior guidance, mentoring, coaching and feedback for the Store Manager and Sales Associate to strengthen their overall sales performance. Onboarding new District Manager, Store Manager and Sales Associate, leading training activities, and providing help with specific issues related to retail or store operations. Developing training programs and designing training courses using gamification, role playing activities and job simulation. Structures training plans to meet financial objectives. Evaluating individual performance before and after the training program. Stay up to date with the new market trends and demands of a retail sales environment. Must continue to be well-versed in and knowledgeable of all products and services, procedures and policies.

Requirement

Preferably candidates with experience in coaching, training or similar roles. Preferably someone with a strong background or industry in retail and hands-on operational experience especially in Fashion Industry, Footwear, Pharmaceutical, Home and Living Retail Chain Store Retailer and Franchising. Strong knowledge of the sales process and understanding in sales KPI. Excellent presentation and coaching skills. Drives consumer experience. Familiar with e-learning platforms and role-playing activities. Willing to travel on a daily basis.
Job Type: Full-time

Pay: Up to RM6,000.00 per month

Benefits:

Dental insurance Flexible schedule Health insurance Maternity leave Opportunities for promotion Professional development
Application Question(s):

What is your expected salary?
Willingness to travel:

100% (Preferred)
Work Location: In person