Job Description

About foodpanda:

foodpanda is dedicated to bringing food lovers around the world their favorite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 100,000 partner restaurants in more than 325 cities across 13 Asian and Central European countries globally. foodpanda is active in Bangladesh, Cambodia, Hong Kong, Laos, Malaysia, Myanmar, Pakistan, Philippines, Singapore, Taiwan, Thailand, Romania and Bulgaria. It belongs to Delivery Hero, worldwide leader of the food delivery industry. For more information visit

About Delivery Hero:

Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users, and orders in more countries than any of its competitors across 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit

About the job:

At foodpanda, our mission is to create amazing food delivery experiences. What makes us special? It's the way we combine food and tech. Our local teams work closely together with our central teams (HQ) that are aton the forefront of innovation and in finding smart ways of using data. In this role, you will be at the heart of foodpanda's business operations. We are looking for a Rider Recruitment Associate based in Kuala Lumpur. The ideal candidate has a strong passion for entrepreneurialism. You get things done, you question everything and you play in a team., we are looking for a dynamic Rider Recruitment Associate to help us grow our current fleet of riders and drivers across MY.

Responsibilities:

• Work with the Rider Management team to develop recruiting strategies and create innovative ways to source candidates. This includes working with local universities/colleges and community job boards to post the roles.
• Use the existing Applicant Tracking System to manage the full cycle rider recruitment, including but not limited to:

• Validating applicants' documents
• Contacting and managing prospective candidates.
• Scheduling test rides for riders.
• Screening drivers for capability and experience.
• Scheduling onboarding sessions and ensuring sessions are all filled. You will need to follow up and re-book candidates as needed.

• Assisting with administrative functions for local leads, such as ensuring that new hire processes and documentation are completed.

• Supporting the new hires with their questions during the first few weeks (eg. first week questions regarding payroll)

Requirements:

• Previous experience in customer service, sales, or business administration is an asset.
• Excellent communication skills.
• Strong interpersonal skills.
• Good time management skills.
• Proficiency with excel / office / gdocs is essential.

What we offer:

• Accelerated career growth opportunities. It does not matter what age you are, or what level of experience you have. If you are open to take on new responsibilities, you will be given the opportunity.
• A dynamic work experience. No single day are the same, a different set of challenges.
• Part of a diverse global network consisting of some of the world's brightest individuals.

This is an amazing opportunity to build your knowledge of the food delivery business in Malaysia. If you think you have what it takes to be a Panda, apply now and grow with us!