Job Description

(RM 10000) N1/N2 Japanese Speaking Inbound Customer Service Specialist @ Subang Jaya

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Full Time

Subang Jaya, Selangor

Fresh Graduates

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Posted 15 hours ago \xe2\x80\xa2 Closing 11 Mar 2023

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Requirements

• Candidate must possess at least Certificate / Diploma qualification in any field.
• Language (s) Required: Japanese (N1 or N2) ONLY & Proficient English
• Malaysian who has high proficiency in Japanese (JLPT- N1/N2) (Speaking, Reading & Writing) is welcome to apply
• Excellent in terms of coordination skills, written correspondence, MS office/ Outlook etc.
• Applicants must have good soft skills.
• Pleasant and approachable personality.
• Willing to work with Monday to Sunday, with 2 rotational offday, 24/7 shift
• Candidate must have no issue to start work on Feb/ March
• Have no issue to work based at Subang Jaya/ Shah Alam

• Provide timely support to customers through chat and phone.
• Handle customer\'s concerns positively and professionally.
• Works with other team members in identifying better ways in providing better customer support.
• Maintains and improves quality of service by giving recommendations.
• Keeps job knowledge up to date by attending upskill training to improve skills.
• Meet all key performance indicators set by the company and client.
• Adhere to the policies set by the company.

• Salary package: Up to RM10,000 Basic (subject to experience and interview performance) + KPI Allowance up to RM 500 + Transportation Allowance up to RM 20/Day
• MNC Working Environment
• Strategic work location: Shah Alam (Reachable by LRT Subang Jaya)
• Paid Training
• Annual leaves
• EPF SOCSO

• 5 Working Days

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