(rm 2,100 + Allowances) Bahasa & English Customer Experience Specialist For Delivery Sector @ Jb

Nusajaya, Johor, Malaysia

Job Description


Requirements:

  • Applicants with no prior experience in customer service or fresh graduates are encouraged to apply !!!
  • Proficient in English and Bahasa Malaysia. (read, speak and type)
  • Have no issue with working in a 24hrs rotational shift basis, 9 hours per day including of 1 hour break time
  • Willing to work 6 days a week with 1 rotational off day, including Public Holiday and weekends.
  • Candidate are willing to work based in Nusajaya, Johor Bharu.
  • Able to join on the following date: 1st April 2024
Benefits
  • Monthly Salary: RM 1900 basic + RM 300 Night Shift Allowance + RM 400 KPI Allowance
  • 12 Days Annual leaves + 14 Days Medical leaves + EPF + SOCSO
  • Career advancement (internal promotion)
  • 1 month paid training
  • Free Shuttle Van (around Skudai, Gelang Patah area)
Scopes:
  • Handle all inbound calls, email or livechat in regarding to customers\xe2\x80\x99 general inquiries.
  • Ready to assist customers to solve their problems and issues on time.
  • Handle customers with professional manner to maintain customer\xe2\x80\x99s satisfaction
  • Work in a team to achieve targeted KPI.
Experience Required: Min 0 Year/s

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Job Detail

  • Job Id
    JD1022265
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    1900 - 2600 per month
  • Employment Status
    Permanent
  • Job Location
    Nusajaya, Johor, Malaysia
  • Education
    Not mentioned