Rm 2400] Bm And English Speaking Junior Customer Service For Digital Industry (pj)

Ara Damansara, Selangor, Malaysia
Agensi Pekerjaan Jev Management Sdn. Bhd.
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Job Description


Requirements:

  • Minimum SPM level or above
  • Fresh graduates / entry level applicants are encouraged to apply
  • Proficiency in Bahasa Malaysia and English (verbal, read, typing)
  • Willing to commit on 5 working days (Monday-Friday)
  • Willing to work at 7:30am \xe2\x80\x93 6pm (Rotation shift)
  • Willing to commit on Saturday and Sunday work \xe2\x80\x93 8am to 5pm (If any)
  • Able to work in office Ara Damansara, Petaling Jaya (fully on-site)
  • Preferable to start working on 6th November 2024
Scopes:\xc2\xb7Handling daily inbound calls, email, chat to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s servicesMaintain deep understand of standard operating procedures (SOP) to ensure highest and most accurate form of support
Handling multiple chat with multiple issue at the same time
Provide efficient service to troubleshoot technical problems
Provide primary technical advice to customers with practical information and tools
Work in a team to achieve the required KPI elements SLA Experience Required: Min 0 Year/s

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Job Detail

  • Job Id
    JD1076216
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2200 - 2400 per month
  • Employment Status
    Permanent
  • Job Location
    Ara Damansara, Selangor, Malaysia
  • Education
    Not mentioned
 
 
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