Fresh graduates / entry level applicants are encouraged to apply
Fluent in Mandarin (verbal, written and type) and English
Able to work independently with minimum supervisory
Strong work ethic and a can-do attitude
Willing to commit on 5 days work per week (Monday - Friday)
Willing to work at 9am - 6pm or 10 am - 7pm rotational shift
Able to work in Petaling Jaya (fully on-site)
Preferable to start working on 05 August 2024
Tanggungjawab
Handling daily customer interactions (e.g. inbound call, email and live chat)
Handling customer support calls and following up on the complaints on customer\'s lodged issues frequently
Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution
Portray professionalism demeanour at all time to promote brand\'s value
Maintain the highest confidentiality of all data and information
ManfaatRM 2,800 Basic + Up to RM 300 KPI * EPF and SOCSO
12 days of Annual Leave and 14 days of Medical Leave
1 month training with salary provided
Comfortable work environment
Facilities: Pantry, Rest & Relax Zone
FREE Scheduled shutter van provided (Office - LRT - Office)
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