Rm 2800] Customer Service Executive For Background Screening Company Mandarin And English Speaker (pj)

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Minimum SPM level or above
  • Fresh graduates / entry level applicants are encouraged to apply
  • Fluent in Mandarin (verbal, written and type) and English
  • Able to work independently with minimum supervisory
  • Strong work ethic and a can-do attitude
  • Willing to commit on 5 days work per week (Monday - Friday)
  • Willing to work at 9am - 6pm or 10 am - 7pm rotational shift
  • Able to work in Petaling Jaya (fully on-site)
  • Preferable to start working on 05 August 2024
Tanggungjawab
  • Handling daily customer interactions (e.g. inbound call, email and live chat)
  • Handling customer support calls and following up on the complaints on customer\'s lodged issues frequently
  • Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution
  • Portray professionalism demeanour at all time to promote brand\'s value
  • Maintain the highest confidentiality of all data and information
ManfaatRM 2,800 Basic + Up to RM 300 KPI * EPF and SOCSO
  • 12 days of Annual Leave and 14 days of Medical Leave
  • 1 month training with salary provided
  • Comfortable work environment
  • Facilities: Pantry, Rest & Relax Zone
  • FREE Scheduled shutter van provided (Office - LRT - Office)
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Job Detail

  • Job Id
    JD1052696
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2800 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned