Job Description

Job Responsibility To promote the sale of services and products available from Urban Retreat PA. To reply to messages in all social media platform and WhatsApp enquiries. Interacting with customers, providing information in answer to inquiries about products, and services. To ensure customer satisfaction level is maintained high when they visit the PA Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions. Handling and resolving customer complaints, or special orders via mail or phone. Investigating and correcting errors, following company and customer records. To ensure personal and team sales targets are achieved. To champion and deliver the Urban Retreat PA brand standard at all times. Reporting & completing task given by your direct supervisor. To perform as and when necessary, task given by management level. Job Requirements Able to speak in English and Bahasa Malaysia. Possess at least an SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent. Friendly with a cheeky personality, possess good interpersonal and communication skills. Able to work at Mont Kiara, KLCC, Bukit Jalil area. Strong discipline, commitment, and self-initiative. Pleasant & cheerful personality. Outspoken person & Sales Oriented. Job Benifits Salary range: Up to RM 3,000 Basic + Commission EPF, SOCSO & EIS Paid Sick Leave Annual Leave Birthday Benefits Staff & Family 40% Discount Annual Dinner Staff Promotion Medical Allowance Transportation Allowance Training Provided Company Trip 5 Working Days Working Time 2 shifts, total 8 hours + 1 hour break 10.00 am - 7 pm 12.00 am - 9 pm

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