Rm 3700 Cantonese & English Client Service Executive For Well Known Tech Brand @ Georgetown Penang

George Town, Pulau Pinang, Malaysia

Job Description


Requirements:

  • Applicants possess a qualification of SPM with passed or above
  • Possess good proficiency in Cantonese, Mandarin and English (read, speak, type)
  • Passionate in dealing with people and helping in solving any difficulties
  • Willing to work based in office at Georgetown, Penang
  • Applicants are able to start working on 15 April 2024.
Benefits
  • Salary Package: RM 3700 Basic + RM 300 Language Allowance
  • Regular Working Hours: Mon to Fri, 9am to 6pm
  • EPF + SOCSO
  • Annual Leaves and Medical Leaves are provided
  • Medical and Insurance coverage
  • 1 month paid training will be provided
Scopes:
  • Attending to all inquiries/issues from global customers on multiple channels including email, chat, voice, and social media.
  • Maintaining a working knowledge of company products to effectively communicate with customers.
  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Level 2/Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
Experience Required: Min 0 Year/s

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Job Detail

  • Job Id
    JD1021732
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3700 - 4000 per month
  • Employment Status
    Permanent
  • Job Location
    George Town, Pulau Pinang, Malaysia
  • Education
    Not mentioned