Candidates must possess at least a SPM level or above & Fresh Graduates are welcome to apply
Fluent in Traditional Mandarin (verbal, written and type) and English communication skills are required for this role
Able to work independently with minimum supervisory.
Strong work ethic and a can-do attitude
Willing to commit on 5 days work per week (2 rotational offday)
Willing to work on 24 hours rotational shift (9 hours work with 1 hour break included per day)
Able to work in Subang Jaya (fully on-site)
Preferrable to start working on 26 August 2024
Tanggungjawab
Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (inbound/outbound calls, email, and live chat
Professionally handle high volume of inquiries from clients and customers
You will be accountable for meeting individual (KPIs) and team goals
Continuously identify work process improvements
Communicate to Team Leaders and (or) Manager
Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times
ManfaatRM 4,000 Basic + Up to RM 500 KPI + Up to RM 20 per day Transportation Allowance (10pm - 6am) * EPF and SOCSO
14 days of Annual Leave and 14 days of Medical Leave
Dental allowance up to RM 500 per year
Comfortable work environment
Facilities: Pantry, Rest & Relax Zone
KemahiranMandarin-English Bilingualism Customer Service Problem-Solving Communication Skills Fluent in Mandarin and English Interpersonal SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
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