Rm 4000 Basic] Customer Service Executive Mandarin And English Speaker (subang Jaya)

Subang Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Candidates must possess at least a SPM level or above & Fresh Graduates are welcome to apply
  • Fluent in Traditional Mandarin (verbal, written and type) and English communication skills are required for this role
  • Able to work independently with minimum supervisory.
  • Strong work ethic and a can-do attitude
  • Willing to commit on 5 days work per week (2 rotational offday)
  • Willing to work on 24 hours rotational shift (9 hours work with 1 hour break included per day)
  • Able to work in Subang Jaya (fully on-site)
  • Preferrable to start working on 26 August 2024
Tanggungjawab
  • Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (inbound/outbound calls, email, and live chat
  • Professionally handle high volume of inquiries from clients and customers
  • You will be accountable for meeting individual (KPIs) and team goals
  • Continuously identify work process improvements
  • Communicate to Team Leaders and (or) Manager
  • Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times
ManfaatRM 4,000 Basic + Up to RM 500 KPI + Up to RM 20 per day Transportation Allowance (10pm - 6am) * EPF and SOCSO
  • 14 days of Annual Leave and 14 days of Medical Leave
  • Dental allowance up to RM 500 per year
  • Comfortable work environment
  • Facilities: Pantry, Rest & Relax Zone
KemahiranMandarin-English Bilingualism Customer Service Problem-Solving Communication Skills Fluent in Mandarin and English Interpersonal SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1056363
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    4000 per month
  • Employment Status
    Permanent
  • Job Location
    Subang Jaya, Selangor, Malaysia
  • Education
    Not mentioned